TITA Travel
Shangri-La Surabaya
★★★★★ Check availabilityPrices depend on your dates. Choose your check-in and check-out dates to see rates and available rooms.
Shangri-La Surabaya is a 5-star hotel located in Surabaya, Indonesia. Free cancellation is available up to 24-72h before arrival depending on the rate.
About
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Amenities
- ✓ Free WiFi
- ✓ Number of poolside bars - 1
- ✓ Number of outdoor pools - 1
- ✓ Wheelchair accessible parking
- ✓ Wheelchair-accessible on-site restaurant
- ✓ Outdoor tennis courts - 3
- ✓ Wheelchair-accessible meeting spaces/business center
- ✓ Fitness facilities
- ✓ Wheelchair-accessible spa
- ✓ Wheelchair-accessible fitness center
- ✓ Wheelchair-accessible pool
- ✓ Tennis on site
Nearby hotels in Surabaya
Frequently asked questions
How many stars does Shangri-La Surabaya have?
Shangri-La Surabaya is a 5-star hotel, located in Surabaya. The rating is official and reflects the comfort and service level.
What facilities does Shangri-La Surabaya offer?
Shangri-La Surabaya offers free Wi-Fi, pool, parking, spa and restaurant. The full list of amenities is on the hotel page.
Can I cancel my booking at Shangri-La Surabaya?
Yes — most rates include free cancellation up to a deadline (typically 24-72h before arrival). The exact policy is shown before confirmation and on your booking voucher.
How do I pay for my booking?
Three payment methods are available: online card (secure ClicToPay), IZI Zitouna in-branch transfer, or cash at one of our agencies.
When is the best time to book in Surabaya?
For Surabaya, peak season runs June-August: prices peak and availability drops. May, September, and October offer the best balance of price, weather, and crowds.
Prices and availability updated on 23 September 2026.