TITA Travel
Phoenix Chalets
★★★★ Check availabilityPrices depend on your dates. Choose your check-in and check-out dates to see rates and available rooms.
Phoenix Chalets is a 4-star hotel located in Hakuba, Japan. Free cancellation is available up to 24-72h before arrival depending on the rate.
About
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.
Amenities
- ✓ Parking (limited spaces)
- ✓ Free WiFi
- ✓ Number of restaurants - 1
- ✓ Free self parking
- ✓ Snowshoeing nearby
- ✓ Fishing nearby
- ✓ Food and water bowls
- ✓ Number of bars/lounges - 1
- ✓ Ski storage
- ✓ Upper floors accessible by stairs only
Nearby hotels in Hakuba
Frequently asked questions
How many stars does Phoenix Chalets have?
Phoenix Chalets is a 4-star hotel, located in Hakuba. The rating is official and reflects the comfort and service level.
What facilities does Phoenix Chalets offer?
Phoenix Chalets offers free Wi-Fi, parking, spa and restaurant. The full list of amenities is on the hotel page.
Can I cancel my booking at Phoenix Chalets?
Yes — most rates include free cancellation up to a deadline (typically 24-72h before arrival). The exact policy is shown before confirmation and on your booking voucher.
How do I pay for my booking?
Three payment methods are available: online card (secure ClicToPay), IZI Zitouna in-branch transfer, or cash at one of our agencies.
When is the best time to book in Hakuba?
For Hakuba, peak season runs June-August: prices peak and availability drops. May, September, and October offer the best balance of price, weather, and crowds.
Prices and availability updated on 23 September 2026.