TITA Travel
Heaven Hotel
★★★ Check availabilityPrices depend on your dates. Choose your check-in and check-out dates to see rates and available rooms.
Heaven Hotel is a 3-star hotel located in Playa del Carmen, Mexico. Free cancellation is available up to 24-72h before arrival depending on the rate.
About
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access, concierge services, and a communal living room.
Amenities
- ✓ Off-street parking
- ✓ Wheelchair-accessible van parking
- ✓ Pool umbrellas
- ✓ Wheelchair-accessible pool
- ✓ Free WiFi
- ✓ Number of outdoor pools - 1
- ✓ Wheelchair accessible parking
- ✓ Children's pool
- ✓ Pool sun loungers
- ✓ Wheelchair accessible (may have limitations)
- ✓ Wheelchair-accessible concierge desk
- ✓ Outdoor furniture
Nearby hotels in Playa del Carmen
Frequently asked questions
How many stars does Heaven Hotel have?
Heaven Hotel is a 3-star hotel, located in Playa del Carmen. The rating is official and reflects the comfort and service level.
What facilities does Heaven Hotel offer?
Heaven Hotel offers free Wi-Fi, pool and parking. The full list of amenities is on the hotel page.
Can I cancel my booking at Heaven Hotel?
Yes — most rates include free cancellation up to a deadline (typically 24-72h before arrival). The exact policy is shown before confirmation and on your booking voucher.
How do I pay for my booking?
Three payment methods are available: online card (secure ClicToPay), IZI Zitouna in-branch transfer, or cash at one of our agencies.
When is the best time to book in Playa del Carmen?
For Playa del Carmen, peak season runs June-August: prices peak and availability drops. May, September, and October offer the best balance of price, weather, and crowds.
Prices and availability updated on 23 September 2026.